MCL Website Policy
Terms and Conditions
This website is Designed, Developed and Maintained by Municipal Corporation Ludhiana, Government of Punjab.
These terms and conditions shall be governed by and construed in accordance with the Indian Laws. Any dispute arising under these terms and conditions shall be subject to the jurisdiction of the courts of Punjab.
The information posted on this website could include hypertext links or pointers to information created and maintained by non-Government/private organisations. Municipal Corporation Ludhiana is providing these links and pointers solely for your information and convenience. When you select a link to an outside website, you are leaving the 'Guidelines for Indian Government Websites' site and are subject to the privacy and security policies of the owners/sponsors of the outside website.
We do not collect personal information for any purpose other than to respond to you (for example, to respond to your queries ). If you choose to provide us with personal information like filling out a Contact Us form with an e-mail address or postal address, and submitting it to us through the website, we use that information to respond to your message, and to help you get the information you have requested.
Our website never collects information or creates individual profiles for commercial marketing. While you must provide an e-mail address for a localised response to any incoming questions or comments to us, we recommend that you do NOT include any other personal information.
Refund & Cancellation Policy
In case any excess payment made on https://mcludhiana.gov.in against the Citizen Services provided by the Municipal Corporation Ludhiana will only be accepted on the demand of the applicant in manual way through Account Payee Cheque. No amount will be refunded by way of online transaction. The refund process will be initiated once after confirmation that services has not been provided to the applicant. Refund claim receive from the applicant will processed after approval from the competent authority.
No interest on excess payment will be applicable to the applicant.
For any dispute related to any transaction, please contact us at Office of Municipal Corporation Ludhiana. within 15 Days from Transaction Date.
We do not object to you linking directly to the information that is hosted on our site and no prior permission is required for the same. However, we would like you to inform us about any links provided to our site so that you can be informed of any changes or updations therein. Also, we do not permit our pages to be loaded into frames on your site. Our website's pages must load into a newly opened browser window of the user.
Contents of this website may not be reproduced partially or fully, without due permission from MCL. If referred to as a part of another website, the source must be appropriately acknowledged. The contents of this website can not be used in any misleading or objectionable context.